About Us 

     

Who are we?

EuropeActive and NEN: Pioneering Excellence in the Fitness Industry

Welcome to FITcert®, a groundbreaking European certification scheme programme designed to elevate fitness centres to new heights of operational excellence. FITcert® is the result of a strategic collaboration between EuropeActive and NEN, two leading organizations dedicated to promoting high standards and continuous improvement in the fitness industry.


About EuropeActive

EuropeActive is the leading not-for-profit organisation representing the European fitness and physical activity sector. Our mission is to make more people, more active, more often by supporting fitness clubs and professionals across Europe in achieving excellence. We advocate for policies and standards that enhance the quality and effectiveness of fitness services, ensuring a positive impact on public health and well-being.

As a key operator in the FITcert® scheme, EuropeActive manages the initial stages of the certification process. Our responsibilities include:

  • Statement of Commitment: Assisting fitness clubs in declaring their dedication to meeting the European standard EN 17229:2019.
  • Self-Assessment: Guiding centres through a comprehensive self-assessment to evaluate their compliance with operational, management, and customer service standards.


About NEN

NEN is the Dutch knowledge network for standards development and implementation, playing a crucial role in enhancing the quality and safety of products, services, and systems. With extensive experience in conformity assessment and certification, NEN is committed to fostering a culture of excellence across various sectors.

In the FITcert® scheme, NEN oversees the critical phases of conformity assessment and certification, ensuring an unbiased and rigorous evaluation of fitness clubs. Our responsibilities include:

  • Conformity Assessment: Partnering with independent certification bodies to verify the accuracy and completeness of the self-assessment conducted by fitness club.
  • (Re)Certification: Conducting thorough evaluations to award and renew the FITcert® quality mark, signifying a clubs's adherence to the European standard EN 17229:2019.


Our Collaboration

The collaboration between EuropeActive and NEN brings together unparalleled expertise in the fitness sector and standards implementation. Together, we have developed FITcert® to help fitness clubs demonstrate their commitment to operational excellence and to provide a clear and trusted quality mark recognised across Europe.

NEN

EuropeActive

Licensed Inspection Bodies

Certification for levels 3 and 4 is done by independent testing bodies. For levels 3 and 4, you conclude a contract with a NEN-affiliated certification body (IFCI Register BV, TÜV NORD, KIWA ISA SPORT) . The certification body independently assesses the club or studio's self-assessment or visits the club or studio for an audit.

Would you like to know more about the certification bodies? Then visit websites by clicking on the logo below.

IFCI

KIWA

TÜV NORD

For details on how to contact Inspection Bodies click on the name below to expand.





For information on how to become a licensed FITcert® inspection body please contact NEN direct.